Telecom channel partners directory
Directory list of channel partners in the telecom sector
A telecom channel partner is a company that partners with another organization (supplier) to market or sell their telecom services, products or technologies. The channel partner is part of a vendor's indirect sales force.
Examples of channel partnerships include value added resellers, systems integrators, affiliate partners, business process outsourcers, and managed service providers.
The Telecom Directory is a list of service providers, resellers and distributors. The listings are categorized by the services they offer to channel partners.
Channel partner directory:
We have organized our listings into four main categories.
Agents (independent consultants)
Distributors (master agents)
MSPs (managed service providers)
VARs (value-added resellers)
Are You a Vendor or Supplier Looking to Engage with Channel Partners?
Here are a few ways channel partnerships can help you:
Channel partners can help grow your business through targeted sales and marketing activities.
These partnerships can help you reach markets in places you never imagined.
A good reseller partner focuses on customers, and provides them with solutions that deliver true value.
Learn more about selecting the right channel partner.
The two types of telecom distribution channel sales:
Two-tier channel selling
The vendor sells to a distributor, which sells to a channel partner. For example, Cisco sells to ScanSource, who sells to immixGroup, who sells to a local business.
One-tier channel selling
The vendor sells directly to a channel partner. For example, Microsoft sells to Cognizant who sells to a local business.
Channel partners distribute and sell telecom products and services. Channel partners are independent organizations or individuals collaborating with telecom companies to market, sell, and support their products and services to end customers.
Here are some key activities that channel partners perform in the telecom industry:
Sales and Distribution: Channel partners are intermediaries between telecom companies and customers. They promote telecom products and services to potential customers and close sales. This includes prospecting, lead generation, product demonstrations, negotiating deals, and managing the sales process.
Market Expansion: Channel partners help telecom companies expand their market reach. They operate in specific geographic regions or vertical markets with established relationships and expertise. By leveraging their local presence and market knowledge, channel partners enable telecom companies to reach customers and markets they may not have access to directly.
Customer Support: Channel partners often provide customer support services on behalf of telecom companies. They handle customer inquiries, troubleshoot technical issues, and provide assistance with installations, configurations, and maintenance. This allows telecom companies to extend their support capabilities without directly managing all customer interactions.
Value-Added Services: Channel partners may offer value-added services alongside telecom products and services. These could include consulting, system integration, customization, training, and ongoing support. Value-added services help differentiate the channel partner's offerings and provide additional value to customers.
Relationship Management: Channel partners build and maintain customer relationships as a bridge between the telecom company and the end user. They understand customer needs, provide personalized solutions, and ensure customer satisfaction. By nurturing these relationships, channel partners contribute to customer retention and loyalty.
Market Intelligence: Channel partners gather market intelligence and provide feedback to telecom companies. They are in direct contact with customers and often have valuable insights into market trends, customer preferences, and competitors' activities. This information helps telecom companies refine their product strategies, improve offerings, and stay competitive.
Overall, channel partners serve as an extension of a telecom company's sales and support capabilities. They bring expertise, market knowledge, and a localized presence to enhance the company's market reach and improve customer engagement. Channel partnerships are mutually beneficial, as telecom companies leverage the partner's resources and capabilities while the partners gain access to a broader range of products and support from the telecom company.